Terms and Conditions

Welcome to Pawdentify! We have two sites: pawdentify.com and pawdentifypro.com. Pawdentify.com is for use by the general public. Pawdentifypro.com is for use by veterinary practices, animal shelters, and other animal health organizations. By using either site, you agree to the following terms and conditions.


Electronic Communications

Visiting the site or emailing us constitutes electronic communications. You also consent to receive electronic communications via email, which satisfy legal requirements to be in writing.


Your Account

You are responsible for maintaining the confidentiality and use of your account and password. Pawdentify is not responsible for unauthorized access to your account that results from theft or misappropriation.


Return Policy/Guarantee

Customized tags may not be returned unless we made an error, in which case they will be replaced. Defective or damaged tags or TagLocs will be replaced.


Third-Party Suppliers

Certain products are made and/or shipped by third-party suppliers with whom Pawdentify has a contractual relationship. Your order constitutes consent for Pawdentify to share any necessary information and data with such third-party suppliers to create and provide product.


Intellectual Property

All content on and functionality of the sites (eg, text, graphics, logos, images, programming) is the property of Pawdentify and is protected by copyright and other intellectual property laws and proprietary rights. You will not modify, publish, transmit, reverse engineer, transfer or sell, create derivative works, or exploit any content on the sites.


Provided Materials/Submissions

You warrant that you own all rights to the content of any material (eg, reviews, suggestions, images) you provide and that you grant Pawdentify the right to post the material, including your name, online and/or in print pieces. No compensation will be provided for such use. Pawdentify does not claim ownership of any materials you submit and is not required to use any materials you provide.



You agree to indemnify Pawdentify, and its agents and third parties, for any losses and expenses relating to your use of the sites or to your violation of these Terms and Conditions, any rights of a third party, or any applicable laws, rules, or regulations.


Liability Disclaimer

Pawdentify is not liable for any damages, including damages for loss of use, data, or profits, related to use or performance of the sites.



This agreement is governed by the laws of the State of Kansas, and you consent to the exclusive jurisdiction and venue of courts in Kansas in all disputes relating to use of the sites. Pawdentify is required to comply with governmental, court, and law enforcement requirements or requests relating to your use of the sites or any material you provide.



Unresolved disputes concerning these Terms and Conditions shall be resolved only by final and binding arbitration under the Federal Arbitration Act, conducted by a single neutral arbitrator, and administered by the American Arbitration Association (or similar arbitration service). If any legal or equitable action, proceeding, or arbitration arises from these Terms and Conditions, the prevailing party shall be entitled to recover its costs, including reasonable attorney's fees. This arbitration provision shall survive the termination of these Terms and Conditions.


Changes to Terms and Conditions

Pawdentify reserves the right to change the Terms and Conditions at any time. Changes take effect immediately on posting to the sites.


Effective August 2018